Unfortunately, your having been wronged by your employer does not necessarily mean that the tribunal route is open to you. As well as the moral case, a legal one must also be made out. This is not always possible to do.
When WorkRep undertakes to represent you in your tribunal case, it is because we think it can be won.
We obviously can not guarantee this will hold in the future, but our record shows overwhelmingly that once WorkRep undertook to intervene in a case, the client went on to win. We have many testimonials from satisfied clients
WorkRep conducts most business by post and over the telephone. Skype is also an option. If you do not have access to a landline, WorkRep will find it difficult to represent you. (WorkRep is prepared to phone you outside of office hours, and at pre-arranged times if necessary. Public phones can usually take outside calls).
When contacting WorkRep, please include in your message your name, email address and home and mobile telephone numbers and the best times to contact you.
WorkRep aims to respond to an initial email within a week, but regrets that this can not always be guaranteed.
We regret that not all cases can be taken on. This can be owing to pressure of capacity, funding, caseload or what is judged to be the likely outcome of the case.
Telephone/email only advice can be offered for those wishing to represent themselves.
In your initial email to us, please indicate whether or not you would wish for WorkRep to represent you at any
tribunal hearing.
If you are being represented, WorkRep needs to be able to contact you throughout the period leading up to the hearing.
This applies even if you have not heard from WorkRep for a while (cases often have long periods where nothing appears to happen, followed by intense activity. This can be when orders are given by the tribunal. Being able to contact you is essential at such times).
Please Do not go away or on holiday without having emailed WorkRep with contact details.
If WorkRep is unable to contact you we will not be able to represent you effectively. Under such circumstances we reserve the right to withdraw our representation.